Frequently Asked Questions

What is Gbase.com?
Gbase.com Gear Mall was the first internet site of its kind matching buyers with sellers of used, vintage, and new instruments and equipment. We are the largest gear-dedicated site of its kind, featuring tens-of-thousands of inventory items and a strong focus on putting buyers and sellers together in an effective and unique manner.
Is there a fee to become a Gbase.com Member?
There is no fee for consumers to become Gbase.com members. There is a fee to become a Gbase.com Dealer but there is also criteria attached to becoming part of our Gbase.com Dealer network. If you need additional information regarding becoming a Gbase.com member or a Gbase.com dealer, please click here.
What happened to the Classified Ad Section?
Due to technical difficulties, the Classified Ad section was taken down. We are reconfiguring this section and will be adding the valued section back into the mix in the not-too-distant future. We appreciate your patience in this regard.
How do I search for an instrument or piece of gear?
You have two options:
1 - Click on the Gear Search link on the Nav bar on any page. Type in the make, model, year or other detailed information regarding the items you seek. Then click "Find Gear." Gbase.com will return as many items as it can find relating to the information provided.
2 - On the homepage, in the "Find an Instrument" window, type in the brand, model, color, year, or other detailed information regarding the items you seek. Then click "Find Gear." Gbase.com will return as many items as it can find relating to the information provided.
How do I search for a Gbase.com Dealer?
You have two options:
1 - Click on the "Dealers" link on the Nav bar on any page.. Type in any portion of the dealer's name or city, state or zip code. Click "Find Dealer." Gbase.com will return as many dealers as it can find relating to the information provided.
2 - On the homepage, in the "Find a Dealer" window, type in any portion of the dealer's name, or city, state or zip code. Then click "Find Dealer." Gbase.com will return as many dealers as it can find relating to the information provided.
What do I do if I forgot my Username.
Send an e-mail to info@Gbase.com from the e-mail address that you registered with Gbase.com. We will send back an e-mail to this address with your username and password as quickly as possible.
What do I do if I forgot my Password.
Go to the log in window. Click on the link below the log in windows that says, "I forgot my password." An e-mail will be sent to the e-mail address you registered with in a matter of minutes.
How do I become a dealer?
Brick and mortar stores are welcome to sign up immediately. We also accept dealer applications from e-tail locations, collectors, and enthusiasts. Please feel free to fill out the dealer application to gain access instantly.
How do I become a 'GearHead' (a registered member of the Gbase.com community)?
Click on the become a Gearhead link and fill out the form. This will entitle you to our monthly newsletter, The Gearhead Gazette, "My Gbase.com"-only contests and promotions, and up-to-the-minute links to the latest uploaded inventory from our global network of Gbase.com dealers.
How can I get an event listed on Gbase.com?
Send an e-mail to info@Gbase.com regarding your upcoming event. Please provide your contact information along with the details surrounding your event and we'll get back to you shortly. Listings within our Event Calendar are free. If you are looking to promote your event via our ad banners and buttons, there are fees attached to those locations. You can also request advertising information via this same e-mail address.
How can I advertise on Gbase.com?
Send an e-mail to info@Gbase.com regarding your advertising interest. Please provide your contact information along with the details surrounding your product and we'll get back to you promptly.
What is Gbase.com?
Gbase.com Gear Mall was the first internet site of its kind for buyers and sellers of used, vintage, and new instruments and equipment. We are the largest gear-dedicated site of its kind, focusing on putting buyers and sellers together in an effective and unique manner.
I already have a website. Why do I need Gbase.com?
A webpage is only as good as the traffic it receives. You will boost the traffic your site already gets by becoming part of the largest online, gear-dedicated dealer collective. Hundreds of thousands of buyers pass through our portal looking for very specific instruments. By listing your inventory on Gbase.com, you exposure your inventory and your web address to hundreds of thousands of potential customers.
How will Gbase.com help my business?
Gbase.com is a highly trafficked website visited by over 3 million people a year. By becoming part of our Gbase.com dealer network, you will be placing your inventory in front of over 250,000+ potential buyers each and every month.
Have Gbase.com dealers been successful?
Yes, they have, which has allowed us to stick around for the last 10 years. On average, our dealers sell anywhere from 6 to 9 guitars a month, with an average price ranging from $1400 to $1600 per instrument.
What kind of Technical Support does Gbase.com offer?
We have phone support available, 9 AM to 5 PM (EST)Monday through Friday as well e-mail support at support@Gbase.com. We are committed to helping make your online experience with Gbase.com become an enjoyable and profitable one.
I already advertise in music publications; why do I need Gbase.com? It seems like another expense I can't afford.
With our very low monthly fees, incentivized quaretrly/semi-annual/annual fees and our easy payment plans, you will receive the benefits of our extensive marketing efforts, including the many guitar shows that we attend each year. We tap into markets that print publications do not provide easy access to. The Internet is everywhere, 24 hours a day.
Why does Gbase.com work?
We've been at this since 1995. With more than a decade under our belts, Gbase.com has become the definitive destination for serious buyers of gear, instruments, and equipment. Our marketing efforts are extensive: print campaigns, online advertising, and cooperative cross promotion with other websites, plus we attend over a dozen guitar shows across the US each year. All designed to bring more buyers to the site to inspect your inventory each and every day.
Is Gbase.com affordable?
Gbase.com is a proven, cost-effective means to sell online. We are not a commission-based service that eats into your profit margin. We provide our services for as little as $35 per month, regardless of how many instruments or pieces of gear you sell. This fixed price will help drive more dollars to your bottom line. There are no commissions, no additional listing fees. Just one price to help you maximize your profit margin.
Can Gbase.com guarantee sales?
Gbase.com guarantees you high levels of exposure and strong sales potential. With more than 250,000 people coming to Gbase.com each month, you will have the opportunity to entice these potential buyers with your inventory. Gbase.com dealers have access to our detailed reporting system, designed to assist them in maximizing their inventory. By paying close attention to what our visitors are looking for, dealers can assure potential sales by listing the most requested items.
What do I do if I forgot my Dealer ID.
Send an e-mail to support@Gbase.com from the e-mail address that you registered with Gbase.com. We will send back an e-mail to this address with your username and password as quickly as possible.
What do I do if I forgot my Password.
Go to the log in window. Click on the link below the log in windows that says, "I forgot my password." An e-mail will be sent to the e-mail address you registered with in a matter of minutes. You must send an e-mail from the e-mail you registered on your Gbase.com account in order to receive your password. This is for security reasons.
How can I get an event listed on Gbase.com?
Send an e-mail to info@Gbase.com regarding your upcoming event. Please provide your contact information along with the details surrounding your event and we'll get back to you shortly. Listings within our Event Calendar are free. If you are looking to promote your event via our ad banners and buttons, there are fees attached to those locations. We'll get your event posted as soon as possible.
How can I advertise on Gbase.com?
Send an e-mail to advertise@Gbase.com regarding your advertising interest. Please provide your contact information along with the details surrounding your product and we will provide you with the pricing structure of our banner and button advertising programs.
How often will I be billed for Gear Guides?
Gear Guides are invoiced at midnight (EST), each day. You will only be invoiced one time, each day, for the highest amount of your bid. If you bid ten times on one item and your ending bid is $2.50, you will only be invoiced for that final amount. Your credit card will be charged once a month for your total invoiced bids for that month. Please review the Gear Guides Details documentation for more details.