Repair Reception Lottery Ticket"
TCGAKKI・Advance GuitarsAdvance GuitarsRepair Reception TicketIt is a
Among the customers who applied for these ticketsdrawn by lotteryWe will be accepting repair applications by lottery.
For more information on how this system was introduced, please contactclick herefor more information on how this system was introduced.
We are sorry that we cannot help all of our customers, but we appreciate your understanding and cooperation.
Since this is a lottery ticketnot on a first-come, first-served basis.。
You can apply at any time during the period.
First, please contact us atHow to use the service and precautionsPlease be sure to read the following instructions and notes before registering.
How to use
-Application period:From 1:00 p.m. on the 1st to 8:00 p.m. on the 7th of each month
There is no charge for registration.
-How to register:
Please register as a member on our website.
Please register on our website.Click herefrom
(2) Please make sure you are logged in.
~Smartphone screen~.
Tap the "Account" button on the upper right corner of the screen, and if the order history screen looks like the following, your login is complete.
〜PC screen
Tap the "Welcome 00" button in the upper right corner of the screen. My Accountis displayed in the upper right corner of the screen, your login is complete.
(3) Select the category (electric guitar/electric bass/acoustic guitar) you wish to apply for from the product page here,Add to cartto add the item to your cart.
*To apply, please clickOne ticket per person per drawing.one ticket per person per drawing. If you submit more than one application at a timeall of them will be invalid.and all will be considered invalid.
~Smartphone screen~.
〜PC screen
④Lottery ticket for repair receptionisOne of theseand that it ischeck outPress the "Checkout" button.
⑤Order CompletePress to complete your application. Please wait for the lottery results.
About the result of the lottery
The result of the lottery will be sent to you by e-mail by the 10th of the month.Only for the winnerswill be notified by e-mail by the 10th of the month.
-〔 @tcgakki.com Please make sure that you are set up to receive messages from the domain name ".com".
Winners will receive a one-weekIf you are a winner, please respond to us within 1 week.
-After winning the prize, bring in the repaired items within the month after your reply,Please bring or mail the repaired item within the month. Shipping costs are the responsibility of the customer.
Please note that the shipping cost will be borne by the customer.
Please note the following when applying for the lottery tickets for the repair reception.
-Before applying
The instrument to be repaired must be owned by the customer.
Only one application per person per drawing. If you submit more than one application at a timeall entries will be void.and all entries will be deemed invalid.
After you have been notified of your selectionOnly apply if you can respond within one weekPlease apply only if you can reply within one week after you are notified of your selection.
After you have been selectedApply only if you are able to bring in or mail in your repaired items within the month ofPlease apply only if you can bring in or mail the repaired items within the month.
To apply, please visit our website atOnly those who have created an accountIf you do not have an account, you can still apply, but we will not be able to accept your application. If you do not have an account, you can still apply,but you will not be eligible to win.Please note that you will not be eligible for the prize.
If you are unable to use the web, please contact us and our staff will apply on your behalf.
The drawing will be fair and selective. Please note that we will not be able to respond to any inquiries regarding the winners.
-After winning the prize
Reception lottery tickets are non-transferable.
Only one instrument will be accepted per winning ticket.
After notification of winningIf you do not respond within one week, your winning entry will be voidthe prize will be invalidated.
After winning the prizeIf the repaired item is not brought in or mailed in within the month, the winner is forfeitedand the prize will be forfeited.
Winners will be notified by email.@tcgakkiSet up to receive .com domainPlease make sure to set up your email address to receive the .com domain.
-After acceptance
When accepting the repair, please contact the [.this way (direction close to the speaker or towards the speaker)], you are deemed to have agreed to the repair acceptance precautions in the following section.
If we are unable to contact you for more than 2 weeks after receiving your order for repair, we will stop the repair and the instrument will be returned to you.Return the instrument with payment on delivery.If we are unable to contact you for more than 2 weeks, we will cancel the repair and return the instrument to you. If there is any work that has been done up to that point, we will charge the appropriate amount for the work by cash on delivery.
Various types of payment are available from our website, including credit card, PayPal and Amazon Pay. You can pay in your country's currency.
We will ship your order using DHL, a trusted and reliable courier known for its secure and prompt delivery. The packaging will be done with great care, and we have received very few reports of any guitars being damaged during transit. We have received positive feedback and satisfaction from customers who have ordered from outside of Japan, reassuring them and giving them peace of mind. And we can also ship by EMS or FEDEX, please let us know if you prefer.
The product can be returned within 7 days of receipt. The goods must be returned in the original packaging and in the condition in which they were received. The buyer is responsible for all return shipping costs, unless the goods received differ from the description. The purchaser will be refunded the amount of the payment method used at the time of payment, minus delivery costs. *Please note that brand new items cannot be returned after opening or use.