Chicago Music Exchange

  • Website: http://www.chicagomusicexchange.com/
  • Contact:
  • Location:
    • 3316 North Lincoln
      Chicago  IL, 60657
      USA
    • 3316 N Lincoln Ave Chicago, IL 60657 Near the corner of Belmont, Lincoln, and Ashland. 2 blocks south of Paulina Stop on Brown Line CTA.
  • Bio: For almost 20 years Chicago Music Exchange has been the place to find some of the finest vintage and new guitars in the country. We specialize in vintage electric, acoustic, basses, amps, and effects. From the big names like Fender, Gibson, Martin, Taylor, Rickenbacker, and Vox to the hot boutique lines like Victoria, Bad Cat, Divided by 13, Fulltone, and many more. Chicago Music Exchange also has one of the most comprehensive guitar and amp / electronic repair facilities in the country. In addition, every piece in the store is available for rent allowing us to service any and all of your rental needs. Customer service and satisfaction are our top priorities. Please contact us so we may answer any and all questions, or offer you an in-hand description of any of our fine instruments. Also, please come visit our store in Chicago! We'd love to say hello!
  • Brands: We are authorized dealers for new: Gibson, Fender, Martin, Taylor, Gretsch, Hofner, Rickenbacker, Seagull, Musicman, Marshall, Divided By 13, Fulltone, Orange, and more!
  • Comments: Visit our website: http://www.ChicagoMusicExchange.com
  • Policies:
    • Payment: Payment Terms - Orders Internet orders may be paid for using the following methods: VISA, MasterCard, American Express, Discover, and PayPal. For phone or mail orders you may pay money orders and cashier's checks by mail. Just call us at 773-525-7773 to place your order. All non-credit-card orders are subject to a 10-business-day hold. We do not accept international credit card or PayPal payments from international accounts. For international security reasons, please call the store to arrange a Bank Wire: +01-773-525-7773.
    • Shipping: Shipping Charges - Taxes and Title Separate charges for shipping and handling will be shown on your order form. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries. All items purchased from Chicago Music Exchange are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier. The published rates are for US domestic shipping only. Contact us directly if you wish to place an international order. For more information on our shipping policies, including rates, delivery times, and delays, please call us at: 773-525-7773. If applicable, a separate charge for taxes will be shown on the invoice. We are required to collect sales tax on all orders shipped to Illinois.
    • Returns: 24-Hour / 3-day Return Policy If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 24 hours from the shipping date on Vintage instruments, and 3 days on New instruments. Should you find it necessary to return any merchandise, it must be shipped within this 24-hour (Vintage instruments) or 3-day (New instruments) period. Please follow the return instructions. All returned items must include a Return Authorization Number, be in the original packaging complete with all components including the warranty card and owner's manual and show no signs of wear or abuse; otherwise the return will either be refused or subject to a 15% restocking fee. Credit card returns are issued a credit for purchase price. Refunds are made for product value only, excluding shipping and handling charges. Send your return to: Chicago Music Exchange 3316 N Lincoln Ave Chicago, IL 60657 The following items are returnable only if defective OR unopened or unused: strings, harmonicas, microphones, cleaners, polishes, and polishing cloths. Software/soundware, cassettes, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging. If defective, these items will only be exchanged for the same product. For complete details on our guarantees, shipping, and return policies, please contact our Customer Service Department at 773-525-7773; fax us at 773-525-2775; or write us at Chicago Music Exchange, 3316 N. Lincoln Ave, Chicago, IL 60657.
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