Marc Barzilai's workshop is located in Andorra in the town of Anyos at an altitude of 1,500 m. Andorra is a sovereign, landlocked microstate, bordered by France to the north and Spain to the south.
We accept Visa/Mastercard/American Express/Discover from USA residents and good ol' cash. Personal checks are accepted under the condition that shipment is delayed until the check clears the bank. TN residents add 9 3/4% sales tax.
We ship Fedex ground insured, unless otherwise specified by the buyer. On finer instruments, we insist on overnight shipment for safe handling. Buyer pays shipping unless otherwise agreed upon. International shipments are via FedEx.
Must have prior approval of return. Opened strings are not returnable. If for any reason you are not satisfied with your guitar, simply return it fully insured (with prior authorization) via shipping method we agree upon. When we receive the instrument in the same condition as when we shipped it, you will happily be issued a refund minus all shipping costs.