Ashen Amps

Ashen Amps

Customized and custom handmade bass and guitar gear

  • Repair

We can build a custom cabinet following your specifications and preferences as well as customize your favorite gear.

Ashen Amps
Online Only
11:51 AM

Oredrs have to be paid in full within 3 days from the sale date otherwise we will re-list the item, unless the buyer contacts as to discuss the payment delay.

We ship orders within 3-5 days after item has been paid for in full. We will gladly ship anywhere in the world, worldwide shipping should be discussed before the payment, the shipping price listed only covers shipping to the continental United States.

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described. Merchandise Return Policy - No returns will be accepted without prior authorization. Any product (and its parts) that is returned must be in original condition and packaged in the original packaging with all hardware and documentation (if any). For new items return shipping must be paid by the buyer and must be shipped with prepaid freight and insured via the carrier of your choice within 30 days of delivery. All returns are subject to a restocking fee. No returns will be accepted on installed items. No returns will be accepted beyond 30 days of original delivery. No shipping costs will be refunded (shipping cost will be withheld from refund in case if free shipping option was offered to buyer). We will not accept returns of items sold "As Is" unless we authorize the return specifically and in terms and conditions specified by us. Sometimes it happens that you receive your purchased item with some issues, then we can offer you prepaid return of the item to us for repair and will ship it back to you in completely working condition at our expense. However, in cases when we find that the item has signs of alteration or attempts of repair/modifications, then two-way shipping and repair cost will be the buyer’s liability. Correct usage of any equipment is responsibility of the buyer and not ours. Sometimes we learn that buyer complains about problems found in the performance of the equipment he bought from us because of lack of knowledge about using the specific gear. If we will accept return of the purchased from us item and then find that the item is in good working condition, then buyers is liable for two-way shipping of the item (return to our shop and then forward it to the buyer again). We suggest buyers to contact manufacturer of the product for more information about its correct usage before submitting complains and request for return. Restocking fee of 15% may be applied.