We are the internet sales and auction division of MAE Holdings Incorporated. We officially commenced operations as “MAE Guitars” in December 2001. We are headquartered in Hong Kong and also operate from Japan on occasion.
We used to be a Powerseller on eBay with ID: maeguitars
Contact us at: firstname.lastname@example.org OR email@example.com
We will hold an instrument up to a maximum of 14 days and at which time if full funds are not received then buyer is deemed to have defaulted and the instrument will then be offered for sale again. We will ship only upon full payment. Buyers are responsible for all taxes, duties, VAT, GST, customs or importation and excise and declarations of any nature, which may apply to where instrument is shipped. We accept payment by: 1) Bank Transfer to our corporate account in Hong Kong. Buyers are responsible for all local, correspondent and overseas bank charges or fees. 2) Escrow as provided by www.escrow.com (which may accept personal checks / major credit cards / bank transfers / Paypal) or www.escrow-europa.com. Buyer pays all escrow fees. 3) International Money Order / Bank Draft (no postal money orders) 4) Western Union Money Transfers 5) Cash for local customers
We normally ship instruments using insured EMS (express airmail) with internet tracking of our local post office. Damages to the shipment in the hands of the post office are not our responsibility. We are able to ship with most international couriers (UPS/DHL/FedEx) upon request. Buyers are free to make other arrangements.
In general, all sales are final (unless otherwise stipulated in escrow contracts) and are sold as is with no warranty. However, in our absolute discretion, we may offer a full or partial refund if the instrument purchased is returned to us, using the same shipping method (or alternative method acceptable to us) at the buyer’s expense and the instrument is in the same state in which it was shipped. Due to the unique nature of the instruments we deal in, exchanges are not possible.