347 440 1647
We can use any of the major carriers you choose but will generally use UPS Ground. Shipping rates do not include insurance, but we encourage its use. Under no circumstances will we lower the cost of an instrument for international shipping purposes. Seriously. Don’t Ask. In sales of bolt-on neck guitars that do not ship with a hard shell case we will be happy to remove the neck and save you a little on the shipping cost. We ship to U.S. addresses only. No P.O. Boxes. We will always pack your item to the highest standards, if you have any preferences, please don’t hesitate to contact us.
In the unlikely event that you should want to return a guitar, please contact us. We want you to be happy, but we don’t want to eat a bowl of return shipping because ‘somebody’ made you send her back. If you get my meaning. Ahem. If, from the sale date, less than 14 days has gone by and you can rationally argue that the pictures were unclear or that we were inaccurate in our description than we will do our best to make it right. This usually means that lukewarm bowl of return shipping we mentioned earlier. Always remember we are talking about guitars here, and you being happy about one at that, so just contact us, we’ll sort it out. All sales of Electronics, Parts, and Accessories are Final All sales of products listed on the merillonguitars.com “Gear” page are Final