We were one of the first dealers to sign up with GBASE in 1995.In fact,we have actually been with GBASE before anyone that works at GBASE now.
We have been in business buying and selling vintage guitars since the mid 1970's. We opened up our 1st store in 1990. At that time we also started to expand to shipping all over the world. We then decided to concentrate on sales directly from the website and closed our store in 2010. Everything remains the same except the drive to work. We have not had anything returned since 2000.
When you order a guitar from us, you will know exactly what you are going to receive before you open the case. We take a lot of pride in describing our guitars. We will even demonstrate anything for you over the phone.
All prices listed on our site are cash prices. We accept U.S POST OFFICE MONEY ORDERS, all Credit cards, Paypal (unless description states otherwise) and BANK WIRES. 25% non refundable cash deposit will hold anything for 30 days (sometimes 60 days). We must have an email agreement about any extension of our layaway arrangement. If not, there is a penalty of 15% immediately 1 day after agreed to original balance day. Then another 10% added on each week until balance is paid. We ONLY accept US Postal Money orders for amps and effects (sorry). We ONLY accept Bank Wires or Post Office Money orders for all sales outside the U.S.
We have a 24 hour approval period EXCEPT on SPECIAL lowered prices from our original asking price & hold's in which case,we offer no approval period. WE HAVE NOT HAD ANYTHING RETURNED SINCE 2000. To return:You must first call within 24 hours to receive refund.If you pay with Paypal/Credit Card there is a 3% restocking fee (& you are responsible for shipping costs-shipping back the same method it was shipped & fully insured). You must ship the item back fully insured within 24 hrs (and send us the tracking number). We do not have any approval time on layaway's, amps or effects. If a customer cancels an agreement after confirmation, there is a 25% restocking fee. International Customers please note: Any additional fees including duties, VAT or any other charges related to international shipping are the responsibility of the purchaser & are non-refundable. International Shipping: Even though we have NEVER had anything EVER returned shipping Internationally for over 30 years , we must stipulate that we can no longer offer any approval time. This is because we MUST include the MANDATORY GOVERNMENT CITES documents so that this instrument can safely leave the U.S.A. These documents take a minimum of one month to receive back from the Government. Pretty sure you will not be the 1st person to want to return something to us in over 30 years….the chance is very slim! But if you think you are safe buying from someone else that says you don’t need the forms you better be paying for it after you receive it…..