Payment The Fellowship of Acoustics must receive payment in full before any items are dispatched. Bank: Payment is preferred by bank to bank wire. It’s cheap and faster than paypal e-checks. We gladly cover the extreme transfer costs from British banks. Paypal: Despite what they say, for UK buyers very slow unless you have a credit card. E-checks can take up to three weeks. Its also very expensive for the seller and the exchange rate is killing. We grant the opportunity but strongly advice Bank wire payment because e-checks will run this circuit anyhow. Money Transfer: by Westen Union® With some 250,000 Western Union locations worldwide it’s easy and fast to transfer money. Very convenient to transfer CASH money! You can use the internet for payment and/or use bank and Mastercard/visa. Costs are relatively low. Exchange rate is bad! Checks: We do no longer accept checks. To much fraud going on.
Delivery Responsibility for ownership of the goods passes to purchaser once they are delivered. European Community: Within the European Community: £ 25.00 (€35.00) for TNT priority Outside the EC: TNT priority to the USA/Canada £65.00 - TNT priority to Japan/Australia £85.00. We also have a great contract for shipping DHL priority to the USA. £99.00(aprox €145.00/$175.00) Google ‘exchange rate’ for actual currency’s. *Shipping TNT is efficient and cheap. But TNT tracking is only available for Europe. Despite this, TNT can always trace the goods. *Shipping TNT is included for guitars of £1750.00 + (EC only) * Insurance: Always optional. . £1.00 per/. £100.00 - TNT insurance up to £ 400.00 max.
The Fellowship of Acoustics ‘Return Policies’ Knowing the seller's return policy makes shopping so much easier…! Please examine this return policy carefully before you bid on or buy the item. This will ensure that we both have a satisfying business experience. Return on misrepresented items. • The Buyer notifies us within 24 hours of delivery. • Misrepresented goods may be returned to the Fellowship of Acoustics within 14 days of purchase date for a full refund or exchange. • The item is returned in the same condition as it was sold, including all original packaging materials • When items are sold “as is” the return policy is not effective. • We the seller pay for the return postage and packing of misrepresented goods. • Goods damaged in transport are the shippers Returns on New goods. Goods may be returned to the Fellowship of Acoustics within 14 days of purchase date for a full refund minus 5 % restocking fee provided that: • The buyer notifies us within 24 hours of delivery. • The item is returned in the same condition it was sold, including all original packaging materials. • The goods are a normal stock item and have not been specially ordered at the customer's request. • The Buyer pays for postage and packing and return postage and packing. Return on warranty. • For the duration of the warranty any faults due to manufacturer defect will be repaired at no charge to the customer. Once repaired, goods will be returned to any address at no charge. Persistently faulty goods may be exchanged or refunded at the Manager's discretion. Faults due to misuse are not covered by any warranty.