I accept online payments via PayPal up to $5000.00. For any higher amounts and ALL international purchases, I request a Bank Wire. For shipments to AK, HI and all INTERNATIONAL shipments, I will credit back some of your shipping costs, so do inquire. Additionally, I accept LAYAWAY sales, (terms to be discussed) and TRADE-INS are welcomed too.
Firstly, I offer FREE and INSURED shipping to any Continental U.S. address. My instruments are professionally hand-packaged (by me) as well as privately insured. All of the items I ship domestically (to any U.S. address) are MY property until You receive and also “approve” the item, as such, I want them adequately protected and covered by insurance, which neither Fed-Ex or UPS can sufficiently offer to do. I do NOT feel the customer should have any exposure or risk if buying or returning an instrument online. The insurance and any claims that may result from shipping in EITHER direction are MY responsibility. As a customer of mine, I will NOT make You responsible for my packaging or the handling by a carrier. I also include a pre-paid RETURN shipping label to all domestic U.S. customers; the item is again still insured by ME until it returns to me. To that end, I only use brand new, custom-made, “extra” heavy duty, custom-branded cartons. Because many vintage instrument cases are loose fitting, I also place my instruments in custom-made soft flannel bags before putting them inside the case. I use a large bag for the body and a smaller one for the headstock. I also install custom-branded plastic Fretboard protectors on every instrument. I then place every packed case into a large poly bag before placing it in the box. In most instances, I place foam Inserts inside the cartons to cushion the cases. I do NOT use crumpled up old newspaper or messy packing peanuts. I buy and use ONLY brand new packing materials. As a professional vendor, I go to great lengths and a lot of expense to keep my vintage instruments safe during transport.
Everything I offer and sell has a 48-hour approval period and more time is possible if requested and approved by me in writing. I ultimately want all of my online customers to be 1000% satisfied. If any item is returned, ALL shipping and related expenses are then the responsibility of the buyer.