Kurosawa Music Ochanomizu

Payment Methods We accept PayPal and bank transfers only. Items will be shipped within 4 business days after payment is confirmed. If payment is not confirmed within 4 days, we will send a reminder. *Except for our company and bank holidays.

*Notice- As this product is being sold in our busy retail stores alongside online stores, there is a possibility that it may be sold out. We will cancel the order if this happens. Please understand we do our best to update stock, but sometimes this situation is unavoidable for a busy retailer. Customs Tax International Buyers Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges. We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws. Shipping We only ship to PayPal registered address. Service: EMS,FedEx Please Note: We won't under-value merchandise or mark the item as a gift on customs forms.　Doing that is against U.S. and international laws. We only ship to PayPal registered address. Please contact us if you reside in countries in which we do not specify shipping service and cost. Please be aware that delivery could be delayed depending on customs inspection, in case of natural disasters, and other reasons such as postal strikes. Due to COVID-19 or other reasons, your order may currently be held up at customs for an extended period of time. We cannot accept order cancellations or returns for such reasons. Thank you for your understanding.

Return Policy Please contact us within 3 days of receiving the merchandise. Please return the product within 10 days. We will refund the amount minus return shipping costs. Returns are accepted only if the product is defective. We do not accept returns due to customer's convenience. (Color is not what you expected, heavy, hard to play, lost, etc.). In the unlikely event of a cancellation for the customer's convenience, a 10% handling fee will be charged in addition to the return shipping fee in any case. Please understand this in advance. Due to COVID-19 or other reasons, your order may currently be detained at customs for an extended period of time. We cannot cancel or return orders for such reasons. We appreciate your understanding.