Payment is due immediately upon buying an item. If you need more time, please contact us.
Shipping is generally 24-48 hours after clearing of payment.
We want your buying experience to be the best. We offer a 5 day return policy. We understand that not all guitars are perfect for our buyers so this time allows you to review the guitar and ensure it's just right for you. If for any reason you find your guitar purchase isn't just right, you can return it for a full refund. We will send you a return label and take the charge from your refund. If you return is due to an inaccuracy in our listing, please call us and we will work hard to make you happy up to and including a full refund and shipping on us. No used guitars have warranties. New Guitars come with the Manufacturer's Warrantee of course. Returns must be authorized prior to returning to us. Call us for a return number. Return shipping is paid for Red Circle guitars in the event an item is not as described. In the event the customer is simply dissatisfied with their purchase but the item is as described a 10% restocking fee is levied and the buyer is responsible for the return shipment. We take extensive photos of all guitars prior to shipment to protect you and us from damage fraud. In the event of a dispute we are happy to provide our pre shipping photos for your scrutiny.