Customers ordering merchandise via Phone/Internet may use your Paypal, Bank Wire Transfer and Western Union. You can purchase and checkout immediately through the website. To order a guitar that is not in stock, or, a custom piece, the deposit must be at least $300 or 50% of the total, whichever is greater, and is non-refundable.
We ship the guitar by EMS to worldwide. 7-12 Days can be arrived after the guitar ship out. All of the products will be free shipping. We are a custom guitar shop in China. All of our guitars are built to order. A custom guitar may take 10-12 weeks to finish. It is a long time to wait, so please consider the manufacture time before you order. In any case, we can guarantee all of our guitars will be perfect. Our team is run by guitarists and musicians. We know Guitars! We know the quality people want. We're a small team supporting many users, so if you don't receive a response from us immediately, don't worry! We'll get back to you very soon and we really love to communicate with all our customers!
We have the best after-sales service. Thirty (30) days to return or exchange. All of the guitars sold out enjoy 1-year warranty, lifelong free technical support and maintenance service. So rock on!
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